Arlette Mata Sandoval
About Arlette Mata Sandoval
Arlette Mata Sandoval is a Fraud Prevention Specialist with extensive experience in fraud investigation and document verification. She has worked at Oportun since 2016 in various roles, contributing to quality assurance and fraud prevention efforts.
Current Role as Fraud Prevention Specialist
Arlette Mata Sandoval currently serves as a Fraud Prevention Specialist at Oportun, a position she has held since 2020. In this role, she is responsible for creating detailed case summaries related to investigations on flagged accounts. Her work involves providing Quality Assurance feedback to fellow specialists within the fraud prevention team, ensuring that processes are followed accurately and effectively. Additionally, she cross-references active credit card members against the 314a List, which is a crucial part of her responsibilities in fraud prevention.
Previous Experience at Oportun
Arlette Mata Sandoval has extensive experience at Oportun, having held multiple positions since 2016. She started as a Phone Agent for three months before moving to the role of Reference Supervisor from 2017 to 2018. Following this, she served as a Document Verification Supervisor from 2018 to 2019, and then as a Supervisor of internal areas in Document Verification from 2019 to 2020. Her various roles have contributed to her expertise in fraud prevention and document verification processes.
Work History Prior to Oportun
Before her tenure at Oportun, Arlette Mata Sandoval worked at Lalos Mexican Restaurant as a Restaurant Team Member in 2016 for a duration of two months. This early experience provided her with foundational skills in customer service and teamwork, which she later applied in her roles at Oportun.
Education and Expertise
While specific educational details are not provided, Arlette Mata Sandoval's professional experience in fraud prevention and document verification indicates a strong understanding of risk management and investigative processes. Her roles at Oportun have equipped her with the necessary skills to analyze flagged accounts and contribute to quality assurance within her team.