Erik Lovlein
About Erik Lovlein
Erik Lovlein is a Senior Production Support Engineer known for utilizing machine learning techniques to improve the diagnosis and resolution of production server issues. He has extensive experience in software engineering and a strong commitment to quality and system reliability.
Work at Oportun
Erik Lovlein currently holds the position of Senior Production Support Engineer at Oportun, a role he has occupied since 2021. In this capacity, he utilizes machine learning techniques to enhance the efficiency of diagnosing and resolving production server issues. His work involves employing various tools such as SumoLogic, New Relic, AWS, and Jenkins to support and troubleshoot live production environments, specifically for Java and Groovy-based financial applications. Erik's focus on creating resilient and flexible automation systems contributes to improved infrastructure management at Oportun.
Previous Experience in Software Engineering
Before joining Oportun, Erik Lovlein accumulated extensive experience in software engineering across several organizations. He served as a Lead Software Engineer at ClickIQ from 2002 to 2007, followed by a position as a Senior Software Developer at UnitedHealth Group from 2007 to 2010. Erik then worked as a Senior Software Engineer at Comcast from 2011 to 2021. His diverse roles have equipped him with a strong foundation in software development and production support.
Education and Expertise
Erik Lovlein studied at the University of Minnesota-Twin Cities, where he pursued a dual focus in Mathematics and Philosophy from 1989 to 1995. This educational background has contributed to his analytical skills and problem-solving abilities in the field of software engineering. Erik is known for his commitment to implementing effective monitoring solutions that ensure system reliability and performance.
Technical Skills and Tools
In his professional roles, Erik Lovlein has developed expertise in various technical tools and methodologies. He employs machine learning techniques to enhance production support processes and utilizes tools such as SumoLogic, New Relic, AWS, and Jenkins for troubleshooting and supporting live production environments. His focus on creating resilient automation systems reflects his dedication to improving infrastructure management and operational efficiency.
Commitment to Quality and Precision
Erik Lovlein is recognized for his commitment to 'doing things right the first time,' emphasizing quality and precision in his technical solutions. This principle guides his approach to software development and production support, ensuring that systems are reliable and perform optimally. His passion for effective monitoring solutions further underscores his dedication to maintaining high standards in his work.