Gustavo Adolfo Gutierrez Elizalde
About Gustavo Adolfo Gutierrez Elizalde
Gustavo Adolfo Gutierrez Elizalde is an IT Network Engineer with extensive experience in network management and support. He has worked for various companies, including OXXO, Oracle, and currently Oportun, and holds certifications in Cisco CCNA and ITIL v3 Foundation.
Work at Oportun
Gustavo Adolfo Gutierrez Elizalde has been employed at Oportun as an IT Network Engineer since 2014. In this role, he has been responsible for managing network operations and ensuring the stability and efficiency of IT services. He leads a team that provides remote support to store and data center operations in both the United States and Mexico, maintaining 24/7/365 coverage. His work focuses on incident management and implementing projects aimed at preventing future issues.
Education and Expertise
Gustavo studied at Universidad del Valle de Atemajac, where he earned a Licenciatura in Sistemas Computacionales from 1999 to 2002. His education laid a foundation in Information Technology, which he has built upon through various professional experiences. He holds certifications in Cisco CCNA and ITIL v3 Foundation, reflecting his commitment to ongoing professional development. His expertise includes managing physical and logical network implementations, as well as proficiency in Cisco Unified Communications Manager (CUCM).
Background
Gustavo has a diverse professional background in IT and network management. He began his career as a System Coordinator at William E. Connor & Associates Ltd. from 2002 to 2005. He then worked as a Service Desk Analyst at Perot Systems Services Mexico, S.C. from 2006 to 2007, and as a Technical Resolutions Specialist at TeleTech Dell from 2007 to 2008. His experience continued at Oracle as an IT Analyst from 2010 to 2014, before joining Oportun.
Achievements
Throughout his career, Gustavo has demonstrated a focus on continuous improvement and proactive management of incident trends. He has extensive experience in server management, specifically with Windows Active Directory Server 2003/2008 and virtualization technologies such as VMware vSphere EXSi and Oracle VM Server for x86. His leadership in providing remote support has contributed to effective operations across multiple locations.