Ismael Garcia
About Ismael Garcia
Ismael Garcia serves as the Store Team Leader and Manager at Oportun in California, where he has worked since 2016. He specializes in customer engagement, risk management, and fostering a culture of continuous improvement.
Work at Oportun
Ismael Garcia has been employed at Oportun since 2016, serving as a Store Team Leader/Manager for eight years in California, United States. In this role, he engages customers in need-based conversations to identify their unique needs and provide appropriate advice. His responsibilities include overseeing operations such as staff allocation, stock level maintenance, cost and quality control, and safety compliance. He has also demonstrated a commitment to fostering a culture of continuous improvement within the store.
Previous Experience
Prior to his current position at Oportun, Ismael Garcia held several roles that contributed to his professional development. He worked as an Administrative Assistant at H. XXI Ayuntamiento de Tijuana from 2013 to 2015 for two years. He also served as an Admissions Executive at Sanoviv Medical Institute for one year from 2010 to 2011. Additionally, he worked as a Customer Loyalty Representative at Oportun from 2015 to 2016 for one year, further enhancing his customer engagement skills.
Education and Expertise
Ismael Garcia earned a Bachelor’s Degree in Business Administration, with a focus on Management and Operations, from CETYS Universidad. He studied there from 2013 to 2016, completing his degree in three years. His education has equipped him with a deep understanding of risk management principles and the ability to create an inspiring team environment characterized by open communication.
Leadership and Team Development
Ismael Garcia is dedicated to developing individuals as leaders to make a societal impact. He possesses a strong ability to implement a culture of continuous improvement and has a proven track record in creating an inspiring team environment. His leadership style emphasizes open communication and engagement, which contributes to effective team dynamics.
Passion for Soccer
In addition to his professional pursuits, Ismael Garcia has a passion for soccer. This interest reflects his commitment to teamwork and community engagement, values that he integrates into his leadership approach and professional interactions.