Jesus Cabrera Bernal
About Jesus Cabrera Bernal
Jesus Cabrera Bernal is a Security Operator Center at Oportun in León, Mexico, where he has worked since 2018. He holds technical qualifications in information technology and customer service, and he manages security systems while optimizing resources for employee protection.
Work at Oportun
Jesus Cabrera Bernal has been employed at Oportun as a Security Operator Center since 2018. In this role, he is responsible for managing and administering security systems, which includes planning maintenance and conducting continuous reviews. His work is focused on optimizing company resources to develop strategies aimed at employee protection and care. He operates within the León Area of Mexico, contributing to the overall security framework of the organization.
Education and Expertise
Jesus Cabrera Bernal studied at Teletech University from 2004 to 2008, where he focused on Manejo de objesiones y ventas and achieved the title of Especialista en Servicio al Cliente. Prior to this, he attended Conalep Leon II from 1995 to 1998, where he studied Redes, CCTV, soporte tecnico, and atencion al cliente, earning the title of Profesional Tecnico en Informatica. His educational background equips him with the skills necessary for his current role in security operations.
Background
Jesus Cabrera Bernal has a technical background in information technology and customer service. His studies at Conalep Leon II provided him with foundational knowledge in technical support and customer relations, which he has built upon during his career. His experience in managing security systems reflects his commitment to ensuring safety and security in the workplace.
Responsibilities and Skills
In his position as a Security Operator Center, Jesus Cabrera Bernal handles and administers tickets using Service Now. His responsibilities include the continuous review of security systems and the implementation of maintenance plans. He is skilled in optimizing resources to enhance employee safety and has a strong understanding of security protocols and customer service.