Jordan Deese
About Jordan Deese
Jordan Deese is a seasoned IT professional with over 15 years of experience in the Information Technology industry, currently serving as a Sr. IT Support Specialist at Oportun. His career includes roles in the United States Air Force and various IT positions, showcasing his expertise in team management and customer satisfaction.
Work at Oportun
Jordan Deese has been employed at Oportun as a Senior IT Support Specialist since 2022. In this role, he is responsible for providing advanced IT support and ensuring the smooth operation of IT systems. His experience in IT support is complemented by his extensive background in the field, allowing him to effectively address technical challenges and enhance team performance.
Previous Experience at Chewy
Prior to joining Oportun, Jordan worked at Chewy as an IT Systems Support II from 2020 to 2022. During his tenure, he contributed to the IT support team by resolving technical issues and improving system functionality. His role involved direct interaction with users to ensure their IT needs were met efficiently.
Background in the United States Air Force
Jordan Deese served in the United States Air Force, where he held the position of Systems Administrator from 2007 to 2008 at Kunsan Air Base in South Korea. He later transitioned to the role of Cyberspace Operations Specialist from 2008 to 2009 at Ramstein Air Force Base in Germany. His military experience provided him with a strong foundation in IT systems management and operations.
Education and Certifications
Jordan studied at Thomas County Central High, where he earned an IT Vocational Degree in Computer and Information Systems Security/Information Assurance from 1998 to 2002. He furthered his education at New Horizons Computer Learning Centers in Englewood, where he obtained certifications in Computer/Information Technology Administration and Management. His educational background supports his extensive experience in the IT industry.
Leadership and Team Management
With over 15 years of experience in the Information Technology industry, Jordan Deese has a proven record in leadership roles. He is known for his ability to build and manage high-performance teams, break down silos, and create seamless workflows within IT departments. His proficiency in ITIL practices enhances team operations and customer satisfaction.