Juan Ysalgue
About Juan Ysalgue
Juan Ysalgue serves as the Senior Director of Retail Sales and Servicing for Oportun in the United States, where he has worked since 2015. He leads a team of District Managers and oversees numerous retail locations, focusing on sales strategies and customer satisfaction.
Current Role at Oportun
Juan Ysalgue serves as the Senior Director of Retail Sales and Servicing at Oportun, a position he has held since 2015. In this role, he is responsible for developing and implementing sales and service strategies aimed at enhancing revenue and customer satisfaction. He oversees a team of 12 District Managers and manages 170 retail locations across several states, including California, Nevada, Arizona, Utah, Idaho, Texas, Chicago, Florida, and New Jersey. His leadership focuses on optimizing retail operations to meet organizational goals.
Previous Experience at CVS Health
Before joining Oportun, Juan Ysalgue worked at CVS Health from 2008 to 2015. During his seven years there, he held a leadership position in retail operations within the San Francisco Bay Area. His experience at CVS Health contributed to his expertise in retail management and customer service, which he has applied in his current role at Oportun.
Leadership and Team Management
In his current position, Juan Ysalgue leads a team of 12 District Managers, guiding them in their efforts to enhance retail performance. He is responsible for overseeing the operations of 170 retail locations, ensuring that each site adheres to company policies and procedures. His leadership style emphasizes collaboration and accountability, fostering a productive work environment.
Advocacy for Financial Education
Juan Ysalgue is an advocate for financial education and resources, aiming to make a positive impact on the lives of Oportun's members. He actively promotes initiatives that enhance financial literacy, ensuring that customers have access to the information and tools they need to make informed financial decisions.
Industry Representation and Networking
Juan represents Oportun at various industry events and conferences, where he builds and maintains relationships with key stakeholders. His role as a representative allows him to network with other professionals and share insights about retail sales and servicing in the financial sector.