Karla Mora
About Karla Mora
Karla Mora serves as the Manager of Partner Success at Oportun and has extensive experience in account management and marketing across various companies. She has worked in the Greater Los Angeles Area and Central Texas, holding multiple roles that emphasize collaboration, training, and compliance.
Work at Oportun
Karla Mora serves as the Manager Partner Success at Oportun, a position she has held since 2021. In this role, she collaborates with both Oportun's and its partners' marketing teams to implement in-store marketing and promotional campaigns. She works closely with internal compliance partners to ensure that partner materials and sales practices adhere to regulatory standards. Additionally, she acts as an ambassador for Oportun, embodying the company's core values and service delivery standards. Karla regularly conducts in-person and remote classroom trainings for partner employees to enhance their skills and knowledge, and she holds monthly and quarterly business reviews with partner leadership to assess progress towards mutual KPIs and identify areas for improvement.
Current Roles and Responsibilities
In addition to her role at Oportun, Karla Mora has been an Account Manager at Insikt, Inc. since 2017 and a Senior Account Manager at Aura, also since 2017. At Aura, she has progressed to the position of Territory Manager since 2019. Her responsibilities across these roles include managing client accounts, developing marketing strategies, and ensuring client satisfaction. Her extensive experience in account management and marketing enables her to effectively contribute to the success of her teams and the organizations she represents.
Education and Expertise
Karla Mora has a diverse educational background. She studied at the Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM), where she earned a degree in Marketing from 1995 to 1999. She furthered her education at the University of Québec in Montreal, achieving a certification in International Marketing in 1999. Additionally, she attended the International Academy of Cosmetology, where she studied Cosmetology from 2014 to 2015. This combination of marketing and cosmetology education provides her with a unique perspective in her professional roles.
Previous Work Experience
Karla Mora has accumulated significant experience in various marketing and account management roles prior to her current positions. She worked at Aeromexico as a Market Manager from 2009 to 2013, where she managed marketing initiatives. Following this, she served as a Field Marketing Specialist at Intermex Wire Transfer, LLC from 2016 to 2017. Before joining Aura, she was a Senior Account Manager at Aura from 2017 to 2021, where she developed her skills in client relations and account management.