Marc Palma
About Marc Palma
Marc Palma is a Telesales Specialist with nearly a decade of experience at Oportun. He studied at Universidad de Guadalajara from 2012 to 2015.
Work at Oportun
Marc Palma has been employed at Oportun as a Telesales Specialist since 2015. In this role, he engages with customers to provide information about Oportun's financial products and services. His responsibilities include managing customer inquiries, facilitating sales processes, and ensuring a positive customer experience. Over his nine years at Oportun, he has contributed to the company's growth by effectively communicating product benefits and addressing customer needs.
Education and Expertise
Marc Palma studied at Universidad de Guadalajara from 2012 to 2015, completing a three-year program. His education has provided him with foundational knowledge and skills that support his role in telesales. The training he received during his studies contributes to his ability to understand customer needs and effectively communicate product offerings.
Background
Marc Palma has a background in sales, specifically in the telesales sector. His career at Oportun began in 2015, following his educational pursuits at Universidad de Guadalajara. His experience in the industry has allowed him to develop a strong understanding of customer engagement and sales strategies.
Professional Experience
With nine years of experience as a Telesales Specialist at Oportun, Marc Palma has honed his skills in customer service and sales. His role requires a deep understanding of the financial products offered by Oportun, as well as the ability to effectively communicate these to potential customers. His experience in telesales has equipped him with the tools necessary to succeed in a competitive environment.