Mayank Srivastava
About Mayank Srivastava
Mayank Srivastava serves as the Vice President of Personal Loans at Oportun, where he has worked since 2022. With extensive experience in business strategy and operations across various organizations, he has a proven track record of driving significant business growth and enhancing customer experience through innovative solutions.
Work at Oportun
Mayank Srivastava currently serves as the VP of Personal Loans at Oportun, a position he has held since 2022. Prior to this role, he worked at Oportun as a Senior Director in various capacities, including Business Strategy & Operations and Global Omni-channel Strategy & Analytics. His tenure at Oportun has been marked by significant contributions to the company's growth and operational efficiency.
Education and Expertise
Mayank Srivastava holds a Bachelor of Technology (B.Tech.) in Metallurgical Engineering from the Indian Institute of Technology and a Master of Business Administration (MBA) in Operations and Marketing from the University of Cincinnati's Carl H. Lindner College of Business. His educational background supports his expertise in omni-channel customer experience strategy, operations strategy, and design thinking.
Background
Before joining Oportun, Mayank Srivastava held various roles at Capital One, including Business Manager and Sr. Business Manager across several departments. He also worked at Fifth Third Bank as an Assistant Vice President and at Tata Steel in multiple managerial roles. His diverse background spans across different industries, providing him with a broad perspective on business operations.
Achievements
During his career, Mayank Srivastava has successfully developed and deployed initiatives that resulted in significant business growth and performance improvement, achieving up to 50X growth in some cases. He has implemented AI/ML solutions to enhance omni-channel business impact on core business metrics, demonstrating his ability to drive innovation and efficiency in business operations.
Professional Skills
Mayank Srivastava possesses a deep understanding of P&L management and cross-functional interconnectivity, focusing on customer success. He excels in providing thought partnership to C-suite executives, managing large multinational teams, and influencing organizational culture. His experience enables him to effectively shape leadership and communication strategies within organizations.