Melissa Lujan
About Melissa Lujan
Melissa Lujan is a Customer Loyalty Representative with extensive experience in customer service and account management. She has worked at Oportun since 2016 and has held roles at Cricket Wireless and Mesilla Valley Transportation.
Work at Oportun
Melissa Lujan has been employed at Oportun as a Customer Loyalty Representative since 2016. In this role, she focuses on enhancing customer satisfaction and retention. Her experience in customer service and sales contributes to her effectiveness in this position. Oportun is known for providing accessible financial services, and Lujan plays a key role in supporting its mission.
Previous Experience at Cricket Wireless
Before joining Oportun, Melissa Lujan worked at Cricket Wireless as a Sales Manager from 2011 to 2016. During her five years in this role, she was responsible for overseeing sales operations and managing a team. Her leadership skills and sales expertise were instrumental in driving performance and achieving sales targets.
Current Role at Mesilla Valley Transportation
Since 2017, Melissa Lujan has served as an Account Executive at Mesilla Valley Transportation in El Paso, Texas. In this capacity, she manages client accounts and fosters relationships to ensure customer satisfaction. Her background in sales and customer service supports her effectiveness in this role.
Education and Expertise
Melissa Lujan holds an Associate's degree in Early Childhood Education and Teaching from El Paso Community College, which she obtained from 2009 to 2012. She furthered her education by earning a Bachelor of Business Administration (BBA) in Business Administration and Management Accounting Systems from Southwest University at El Paso, completing her studies from 2013 to 2016. This educational background provides her with a solid foundation in both education and business principles.