Mike Meyer
About Mike Meyer
Mike Meyer serves as the Sr. Manager of Service Asset and Configuration Management at Oportun, where he has worked since 2022. He has extensive experience in IT service delivery and management, having held various roles at companies such as Xerox, PPG Industries, and Applied Insight LLC.
Work at Oportun
Mike Meyer currently holds the position of Senior Manager, Service Asset and Configuration Management at Oportun, a role he has occupied since 2022. In this capacity, he oversees the onboarding of applications and services into the Enterprise Service Management processes for Incident, Change, and Configuration Management. He is also the Primary Process Owner for all Hardware and Software Asset Management Policies, Standards, and Procedures. Additionally, he leads a small team responsible for updating and managing data in the Configuration Management Database (CMDB) for both hardware and software assets. Meyer is instrumental in leading the transformation and adoption of Service Asset and Configuration Management (SACM) processes within the organization.
Previous Experience at Xerox
Prior to his current role at Oportun, Mike Meyer worked at Xerox in various capacities. He served as IT Service Delivery Manager - ITSM from 2011 to 2015, followed by a role as IT Service Delivery Manager - Cloud Operations in 2018. His tenure at Xerox also included a position as IT Service Delivery Manager - Datacenter Services from 2015 to 2017. In total, he spent approximately four years in different managerial roles at Xerox, focusing on IT service delivery and management.
Career at PPG Industries
Mike Meyer has a significant background with PPG Industries, where he held multiple positions from 2002 to 2010. His roles included Customer Support Analyst, Active Directory and Exchange Analyst, IT Performance and Architecture Analyst, and International Project Leader. During his time at PPG, he developed skills in IT support, project leadership, and performance analysis, contributing to his overall expertise in IT service management.
Education and Expertise
Mike Meyer studied at Montour High School from 1995 to 1999. He then pursued higher education, earning a Bachelor of Science in Business Administration (BSBA) with a focus on Information Technology from Duquesne University from 1999 to 2003. He further advanced his education by obtaining a Master's degree in Internet Information Systems from Robert Morris University in 2005. This educational background supports his extensive experience in IT service management and configuration management.
Leadership in Technology Review Board
At Oportun, Mike Meyer is the creator and facilitator of the Technology Review Board (TRB). This initiative aims to improve the vetting and review process for incoming application and vendor requests into the software asset pipeline. Through this role, he contributes to enhancing the organization's approach to technology adoption and management.