Rachel Bennett, M. Ed
About Rachel Bennett, M. Ed
Rachel Bennett, M. Ed, is a Quality Analyst at Oportun with a diverse professional background in education and customer service. She has held various teaching and support roles across multiple organizations, including Uplift Education and VIPKID, and has earned a Master's in Education from Tarleton State University.
Current Role at Oportun
Rachel Bennett serves as a Quality Analyst at Oportun, a position she has held since 2020. In this role, she has been instrumental in developing the initial quality program for the SMS Collections Chat initiative. Her work focuses on ensuring high standards of service and operational efficiency within the organization.
Previous Experience in Education
Rachel has a diverse background in education, having worked as an International Baccalaureate Spanish 3 Teacher at Uplift Education for four months in 2017. She also served as a Spanish Teacher at Futura Language Professionals in 2011 and as an ESL Teacher at VIPKID in 2017. Additionally, she was a TMATE Teaching Intern at Tarleton State University, where she gained valuable teaching experience.
Educational Background
Rachel Bennett studied at Tarleton State University, where she earned a Master's in Education with a focus on Curriculum and Instruction from 2015 to 2019. She also obtained a Texas Teaching Certificate during her studies. Earlier, she completed her undergraduate education at the University of Central Florida, earning dual Bachelor’s degrees in Communication Sciences and Disorders and Spanish.
Professional Experience in Various Fields
Rachel has a varied professional background that includes roles in event management, retail supervision, and speech-language pathology. She worked as a Program Assistant at the Conductive Education Center of Orlando in 2010, and as a Customer Service Supervisor at CVS Pharmacy in 2012. Her experience also extends to leasing and event supervision roles during her time at Asset Plus Companies and Global Spectrum.
Licenses and Certifications
Rachel holds a Texas SLP-A license, which is currently lapsed. This certification reflects her qualifications in the field of speech-language pathology, complementing her educational background and professional experience in communication sciences.