Ritika Srivastava
About Ritika Srivastava
Ritika Srivastava serves as the Director of Program Strategy & Implementation at Oportun, where she has worked since 2017. With a background in project management and transition management, she has contributed to product launches and developed innovative systems to enhance productivity.
Work at Oportun
Ritika Srivastava has served as the Director of Program Strategy & Implementation at Oportun since 2017. In this role, she has been instrumental in leading the successful launch of three products and two centers, showcasing her expertise in program strategy and implementation. She collaborates with various departments, including legal, compliance, engineering, and finance, to develop comprehensive launch plans for diverse product ranges. Additionally, she is recognized for her contributions to developing and integrating innovative systems and tools that enhance productivity and automate processes, aligning with Oportun's mission and vision.
Previous Experience at Concentrix
Prior to her current role, Ritika worked at Concentrix as a Project Manager in Transition and Project Management from 2012 to 2016. During her four years in California, she managed various projects that contributed to the company's operational efficiency. Her experience at Concentrix provided her with a solid foundation in project management and transition strategies, which she has applied in her subsequent roles.
Career Background
Ritika's career began at Convergys, where she worked as a Customer Care Officer from 2002 to 2003. She later transitioned to HCL Technologies, serving in Transition Management for eight months in 2012 in Noida, India. Additionally, she worked as an HR Consultant at Careercruise from 2005 to 2006. This diverse background has equipped her with a broad skill set in customer care, transition management, and human resources.
Education and Expertise
Ritika Srivastava studied at the Symbiosis Center for Distance Learning in Pune, where she earned a Post Graduate Diploma in Business Administration with a focus on Operations from 2005 to 2007. This educational background has provided her with the knowledge and skills necessary to specialize in creating scalable and cost-effective solutions within her professional roles.