Roberto Guerrero
About Roberto Guerrero
Roberto Guerrero is an IT and SCCM Specialist with extensive experience in software packaging and patch management for Windows desktops. He has worked at Oportun since 2015 and previously held roles as an Account Executive and Team Lead in the Greater Chicago Area.
Work at Oportun
Roberto Guerrero has been employed at Oportun since 2015, currently holding the position of IT / SCCM Specialist. His responsibilities include managing SCCM client installations and troubleshooting issues across both local and remote locations. Prior to his current role, he worked as an Account Executive and Team Lead at Oportun from 2013 to 2015 in the Greater Chicago Area. During his time in these roles, he contributed to various initiatives aimed at improving operational efficiency.
Education and Expertise
Roberto Guerrero earned a Bachelor's Degree in Computer Systems Engineering from the Technological Institute of Morelia (ITM Morelia), where he studied from 2000 to 2006. His educational background provides a solid foundation in computer engineering principles, which he applies in his current role as an IT / SCCM Specialist. He has developed expertise in software packaging, patch management strategies for Windows desktops, and automation through custom PowerShell scripts.
Background
Roberto Guerrero has a professional background that spans over a decade in the IT field, with a focus on systems management and support. His career at Oportun began in 2013, and he has since progressed to a specialist role, emphasizing his commitment to the organization. His experience includes designing and implementing software packaging and patching management strategies, as well as automating OS deployment processes using SCCM.
Achievements
In his role as IT / SCCM Specialist, Roberto Guerrero has successfully designed and implemented software packaging and patching management strategies for Windows desktops. He has automated the OS deployment process, including driver packaging, which has streamlined operations. Additionally, he provides internal team support and conducts training sessions to enhance team capabilities, contributing to the overall effectiveness of the IT department.