Stephanie Valdez
About Stephanie Valdez
Stephanie Valdez serves as a Campaign Manager at Oportun, a position she has held since 2016. She previously worked as a Customer Service Specialist at the same company from 2014 to 2016.
Work at Oportun
Stephanie Valdez has been employed at Oportun since 2014. She initially served as a Customer Service Specialist for two years, where she developed her skills in client interaction and service delivery. In 2016, she transitioned to the role of Campaign Manager, a position she has held for eight years. In this capacity, she is responsible for overseeing marketing campaigns and strategies aimed at enhancing customer engagement and driving business growth.
Career Progression
Stephanie Valdez's career at Oportun reflects a clear progression from a Customer Service Specialist to a Campaign Manager. Her experience in customer service provided her with a strong foundation in understanding customer needs and expectations. This background has likely contributed to her effectiveness in her current role, where she manages various marketing initiatives.
Professional Experience
With a total of ten years of experience at Oportun, Stephanie Valdez has gained substantial knowledge in customer service and campaign management. Her role as Campaign Manager involves strategizing and implementing marketing campaigns that align with the company's objectives. This experience positions her as a knowledgeable professional in the field of marketing within the financial services sector.
Skills and Expertise
Stephanie Valdez possesses expertise in campaign management and customer service. Her background in customer service has equipped her with skills in communication, problem-solving, and client relations. As a Campaign Manager, she applies these skills to develop effective marketing strategies that resonate with Oportun's target audience.