Darragh Dalton
About Darragh Dalton
Darragh Dalton is an IT Support Technician with extensive experience in technical support and project management. He has worked for various organizations, including Schneider Electric and Optel Group, and holds multiple qualifications in computer science and culinary arts.
Current Role at Optel Group
Darragh Dalton has been serving as an IT Support Technician at Optel Group since 2017. In this role, he is responsible for providing technical support and assistance to users, ensuring the smooth operation of IT systems. His responsibilities include creating and maintaining technical documentation and procedures, which are essential for effective IT management. Dalton's expertise in various Microsoft technologies enhances his ability to address user needs efficiently.
Previous Experience at Schneider Electric
Before joining Optel Group, Darragh Dalton worked at Schneider Electric from 2013 to 2015. He held the positions of CRM Administrator and Ecommerce EMEA Admin during his two-year tenure in Ballybrit, Co Galway. In these roles, he contributed to the management of customer relationships and supported ecommerce operations across the EMEA region.
Educational Background in Computer Science
Darragh Dalton pursued his education in Computer Science at the Institute of Technology, Tralee, where he achieved a Higher Diploma in Science in Applied Computing from 2015 to 2016. He furthered his studies at the Galway-Mayo Institute of Technology, obtaining a Certificate in Information Technology Project Management from 2019 to 2020. This educational foundation supports his current role in IT support and project management.
Culinary Arts Training
In addition to his IT qualifications, Darragh Dalton studied Culinary Arts at the Institute of Technology, Tralee, where he completed a Professional Cookery program from 2004 to 2006. This diverse educational background showcases his varied skill set, combining technical knowledge with culinary expertise.
Role at ICHAS College
Since 2015, Darragh Dalton has also been associated with ICHAS College, the Irish College of Humanities & Applied Sciences, located in Castletroy, Limerick. His role there spans nine years, contributing to the academic environment while applying his IT skills to support educational initiatives.