Frédéric Horth Whittom
About Frédéric Horth Whittom
Frédéric Horth Whittom is a Software Deployment Specialist at OPTEL, where he has worked since 2016. He specializes in remote support, programming, and maintenance of software systems, and has a background in IT support and configuration.
Work at OPTEL Group
Frédéric Horth Whittom has been employed at OPTEL since 2012, initially serving as a Technicien en Configuration Logiciel for four years. In 2016, he transitioned to the role of Spécialiste en Déploiement Logiciel. In this position, he is responsible for managing hardware and software standards, as well as procurement for the software deployment department. He provides remote support using various tools, including TeamViewer and Cisco Any Connect, and coordinates maintenance at client sites. His role involves significant engagement in continuous improvement projects related to IT infrastructure.
Education and Expertise
Frédéric Horth Whittom studied at Cégep de la Gaspésie et des Îles. His educational background supports his expertise in software deployment and IT support. He possesses skills in debugging Python code and analyzing logs from various software systems, including Apache and RabbitMQ. His technical proficiency extends to managing virtual machines using platforms such as Azure, Hyper-V, VMWare, and Virtual Box, which are essential for his current role at OPTEL.
Background in IT Support
Prior to his tenure at OPTEL, Frédéric worked as a Technicien informatique at Staples for five months in 2012. This role provided him with foundational experience in IT support, which he has built upon in his subsequent positions. His work history reflects a consistent focus on technical support and software deployment, showcasing his commitment to the IT field.
Technical Skills and Responsibilities
Frédéric Horth Whittom engages in various technical tasks that include programming and maintaining batch files. He handles the deployment, exportation, and creation of templates for software applications. His responsibilities also encompass the maintenance of virtual machines and debugging Python code. He actively analyzes logs from different software systems to ensure optimal performance and reliability.
Continuous Improvement Initiatives
Frédéric has participated actively in continuous improvement projects aimed at enhancing IT infrastructure and process documentation. His involvement in these initiatives reflects his dedication to optimizing operational efficiency within the software deployment specialist department at OPTEL. This commitment to improvement is a key aspect of his professional contributions.