Kevin Mac Pherson
About Kevin Mac Pherson
Kevin Mac Pherson is a Senior SaaS Operations Specialist at OPTEL Group, where he has worked since 2021. He has a background in animal husbandry and extensive experience in SaaS operations, having held various roles in companies such as Privacy Analytics, Trend Micro, and Halogen Software.
Current Role at OPTEL Group
Kevin Mac Pherson serves as a Senior SaaS Operations Specialist at OPTEL Group, a position he has held since 2021. In this role, he manages both Windows Server and CentOS environments, ensuring optimal performance and reliability. His responsibilities include overseeing SaaS operations and implementing strategies to enhance service delivery. Kevin's expertise in operations management contributes to the efficiency of the organization's software solutions.
Previous Experience in SaaS Operations
Before joining OPTEL Group, Kevin held several positions in SaaS operations. He worked as a Manager of SaaS Operations at Halogen Software from 2013 to 2017, followed by a similar role at Saba Software for six months in 2017. He also served as an App Admin at Kinaxis from 2018 to 2019. His experience in these roles has equipped him with a strong foundation in managing software services and supporting operational excellence.
Educational Background
Kevin Mac Pherson studied at the University of Guelph, where he focused on Animal Husbandry and earned an Associate Diploma in Agriculture from 1991 to 1993. He also attended Seneca College, completing a Programmer Operator program from 1996 to 1997. His educational background provides him with a diverse skill set that complements his technical expertise in SaaS operations.
Advocacy for Open Source Technology
Kevin actively advocates for open source technology, integrating it into both his professional and personal projects. His commitment to open source reflects his belief in the importance of accessible and collaborative technology solutions. This advocacy enhances his approach to software operations and contributes to innovative practices within his work environment.
Community Involvement in Technology Education
Kevin is involved in teaching projects aimed at empowering children with computer technology skills. His efforts focus on fostering proficiency in technology among young learners, highlighting his dedication to community engagement and education. This involvement underscores his commitment to promoting technological literacy and skills development.