Kristina Rochon

Technical Support Specialist @ Optel Group

About Kristina Rochon

Kristina Rochon is a Technical Support Specialist at Optel Group, where she has worked since 2017. She holds a Bachelor of Science and a Master of Science from Université de Sherbrooke and has a background in various technical and educational roles.

Work at Optel Group

Kristina Rochon has been employed at Optel Group as a Technical Support Specialist since 2017. In this role, she provides technical assistance and support, ensuring that clients receive effective solutions to their inquiries. Her experience in this position spans over seven years, during which she has developed a comprehensive understanding of the company's products and services.

Education and Expertise

Kristina Rochon holds a Bachelor of Science (BSc) in Pharmacology from Université de Sherbrooke, where she studied from 2007 to 2010. She furthered her education with a Master of Science (MSc) in Physiology, also from Université de Sherbrooke, completed between 2010 and 2012. Additionally, she obtained a Certificat en informatique appliquée in Information Technology from Université du Québec - Télé-université in 2016. This diverse educational background equips her with a solid foundation in both scientific and technical fields.

Professional Background

Before joining Optel Group, Kristina Rochon held various positions that contributed to her professional development. She worked as a Technology Product Manager at AXESnetwork for 11 months in 2016. Prior to that, she served as a Teaching Assistant and Supervisor at Université de Sherbrooke from 2010 to 2013. She also held the role of Chargé de cours en Chimie Organique at Cégep Garneau in 2015 and worked as a Senior Support Specialist at CareFusion from 2013 to 2014.

Previous Roles and Responsibilities

Kristina Rochon has experience in sales and marketing, having worked as a Sales & Marketing Coordinator at AXESnetwork for five months in 2014. Her roles in academia included responsibilities as a Teaching Assistant and Supervisor, where she supported students and contributed to the educational environment. These positions have provided her with a broad skill set applicable to her current technical support role.

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