Pranalee Prabhu
About Pranalee Prabhu
Pranalee Prabhu is a Technical Support Engineer I at OPTEL Group, where she has worked since 2021. She holds a Bachelor's Degree in Information Technology from Goa College of Engineering, which she completed in 2016.
Work at OPTEL Group
Pranalee Prabhu has been employed at OPTEL Group as a Technical Support Engineer I since 2021. In this role, she is responsible for providing technical assistance and support to clients, ensuring that their needs are met effectively. Her position involves troubleshooting issues, resolving technical problems, and maintaining customer satisfaction. Pranalee's experience at OPTEL Group contributes to the company's commitment to delivering high-quality support services in South Goa, Goa, India.
Previous Experience at Open Destinations
Before joining OPTEL Group, Pranalee Prabhu worked at Open Destinations as a Senior Support Consultant from 2017 to 2021. In this capacity, she focused on providing advanced support and solutions to clients, enhancing their experience with the company's products. Her four years of experience at Open Destinations equipped her with valuable skills in customer service and technical problem-solving.
Education in Information Technology
Pranalee Prabhu studied at Goa College of Engineering, where she earned a Bachelor's Degree in Information Technology. Her studies spanned from 2013 to 2016, providing her with a solid foundation in technical concepts and practices. This educational background supports her current role in technical support, enabling her to apply her knowledge effectively in real-world scenarios.