Emilia Bertoya
About Emilia Bertoya
Emilia Bertoya is a customer service professional with a background in optics and dance interpretation. She has studied at various institutions, including the University of Cambridge and Universidad Nacional de las Artes, and has worked in customer service roles in Argentina and the United States.
Work at Optica Publishing Group
Emilia Bertoya has been employed at Optica in the role of Servicio de Atención al Cliente since 2021. Her tenure in this position spans three years, during which she has contributed to customer service operations in Argentina. Prior to her current role, she worked at Optica for 11 months in 2020, also in customer service. This experience has provided her with a solid foundation in addressing customer inquiries and enhancing client satisfaction.
Education and Expertise
Emilia Bertoya has a diverse educational background. She studied at Universidad de Buenos Aires, where she focused on Optica y Contactologia, completing a Tecnicatura from 2015 to 2019. Additionally, she is pursuing a degree in Interprete en Danza at Universidad Nacional de las Artes, which she began in 2016. Her language skills were developed through studies at the University of Cambridge, where she completed an English course in 2013, and at Studio Cambridge, where she studied English for 11 months in 2017.
Background
Emilia Bertoya has a varied professional background that includes experience in customer service and the ski industry. She worked at Vail Resorts in the Ski School from 2017 to 2018 for one year in the United States. This role provided her with skills in customer interaction and service delivery in a recreational setting, complementing her later work in customer service at Optica.
Achievements in Language Studies
Emilia Bertoya has achieved significant milestones in her language studies. She completed an English course at the University of Cambridge in 2013, followed by another English program at Studio Cambridge in 2017. These courses have equipped her with strong English language skills, which are beneficial in her customer service roles.