Adi Rozin

Adi Rozin

Customer Success Operations Manager @ Optimove

About Adi Rozin

Adi Rozin is a Customer Success Operations Manager at Optimove in Tel Aviv, Israel, with over eight years of experience in the tech and services industry. Known for strong project leadership and a focus on employee motivation, Rozin excels in enhancing productivity and efficiency through data-driven decision making.

Work at Optimove

Adi Rozin serves as the Customer Success Operations Manager at Optimove, a position held since 2022. In this role, Rozin focuses on enhancing customer satisfaction and operational efficiency within the organization. The responsibilities include overseeing cross-organizational projects and ensuring that client needs are met effectively. Rozin's work contributes to the overall success of the company by aligning customer success strategies with business objectives.

Education and Expertise

Adi Rozin earned a Bachelor's degree in Business Administration and Management from The Open University of Israel, completing the program from 2013 to 2016. This educational background provides a foundation in management principles and business strategies. Rozin possesses over 8 years of experience in the tech and services industry, specifically working with B2B clients, which enhances their expertise in sales management and project leadership.

Background

With a career spanning more than eight years, Adi Rozin has developed a strong background in customer success and operations management. Rozin's experience includes working closely with B2B clients, allowing for a deep understanding of client needs and expectations. This background has facilitated the development of skills in project leadership and employee motivation, contributing to successful outcomes in various organizational settings.

Skills and Competencies

Adi Rozin is skilled in cross-organizational project leadership, sales management, and fostering employee motivation. Rozin emphasizes achieving key performance indicators (KPIs) and is known for a strong focus on productivity and efficiency. Additionally, Rozin's attention to detail and organizational skills enhance collaboration with colleagues and contribute to a positive work environment.

Professional Attributes

Adi Rozin is recognized for being verbal and organized, traits that facilitate effective communication and collaboration in the workplace. Rozin's high attention to detail supports thorough project execution and enhances the overall customer experience. As a productivity and efficiency enthusiast, Rozin prioritizes user experience (UX) and data-driven decision-making in all professional endeavors.

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