Alek Alexiev
About Alek Alexiev
Alek Alexiev is an Operational Support Engineer who has worked at Optimove since 2023. Previously, he served as a Service Desk Analyst at Cegedim for one year in Dundee, Scotland, after completing his degree in Applied Computing from the University of Dundee.
Work at Optimove
Alek Alexiev is currently employed at Optimove as an Operational Support Engineer. He has been in this role since 2023 and has accumulated 11 months of experience. His work involves providing operational support, which includes troubleshooting and resolving technical issues to ensure smooth operations within the organization. The hybrid work model allows him to balance remote and in-office responsibilities effectively.
Previous Experience at Cegedim
Before joining Optimove, Alek Alexiev worked at Cegedim as a Service Desk Analyst from 2022 to 2023. During his one-year tenure in Dundee, Scotland, he was responsible for assisting users with technical issues, managing service requests, and ensuring high levels of customer satisfaction. His experience at Cegedim contributed to his skills in operational support and customer service.
Education and Expertise
Alek Alexiev studied at the University of Dundee, where he pursued a degree in Computer Science. He completed his studies in Applied Computing from 2018 to 2022, gaining a solid foundation in programming, software development, and system analysis. This educational background has equipped him with the technical skills necessary for his roles in operational support.
Background
Alek Alexiev has a background in technology and support services. His career began with a focus on technical support roles, where he developed expertise in troubleshooting and user assistance. His educational journey in computer science has complemented his professional experience, allowing him to effectively address operational challenges in his current position.