Eldad Dill
About Eldad Dill
Eldad Dill serves as the Customer Success Team Lead at Optimove, a position he has held since 2022. He has a diverse background in customer success and program management, with previous roles at Optimove, Birthright Israel Excel, and TALMA.
Current Role at Optimove
Eldad Dill currently serves as the Customer Success Team Lead at Optimove, a position he has held since 2022. In this role, he is responsible for overseeing customer success initiatives and ensuring that clients achieve their desired outcomes using the company's solutions. His leadership contributes to enhancing customer satisfaction and retention.
Previous Experience at Optimove
Prior to his current role, Eldad Dill worked at Optimove as a Customer Success Manager from 2019 to 2022. During this time, he focused on building strong relationships with clients and facilitating their understanding of the platform's capabilities. His efforts were aimed at maximizing the value customers received from Optimove's services.
Experience at Birthright Israel Excel
Eldad Dill served as the Program & Community Engagement Manager at Birthright Israel Excel from 2016 to 2019. Based in the Tel Aviv Area, he managed community engagement initiatives and program development, fostering connections among participants and enhancing their overall experience.
Education Background
Eldad Dill holds a Bachelor's degree in International Relations and Affairs, as well as Eastern Asia Studies from The Hebrew University of Jerusalem, where he studied from 2011 to 2013. He furthered his education by obtaining a Master's degree in Law from Bar-Ilan University, completing his studies there from 2016 to 2017.
Role at TALMA
Before his tenure at Birthright Israel Excel, Eldad Dill worked as a Program and Operations Manager at TALMA - תלמ"א from 2014 to 2016. In this position, he was involved in managing various programs and operational tasks, contributing to the organization's objectives in Israel.