Ines Muriel
About Ines Muriel
Ines Muriel is a Senior Customer Success Manager at Optimove, where she has worked since 2019 in London, United Kingdom. She holds a Bachelor of Arts in Journalism and Media and a Master of Science in Marketing from Birkbeck, University of London, and has expertise in the hospitality industry.
Work at Optimove
Ines Muriel has been serving as a Senior Customer Success Manager at Optimove since 2019. Based in London, United Kingdom, she has accumulated five years of experience in this role. Her responsibilities include leading customer success initiatives and ensuring client satisfaction. Ines leverages her strong team management skills to support her team effectively, fostering a collaborative environment that enhances overall performance.
Education and Expertise
Ines Muriel holds a Bachelor of Arts in Journalism and Media from Birkbeck, University of London, where she studied from 2015 to 2018. She furthered her education by earning a Master of Science in Marketing from the same institution, completing her studies in 2019. This educational background in communications and media, combined with her expertise in the hospitality industry, informs her approach to customer success.
Background
Ines Muriel has a solid foundation in communications and media, which enhances her understanding of customer needs and expectations. Her background contributes to her ability to develop effective customer success strategies. Additionally, her experience in the hospitality industry provides her with insights that are valuable in her current role, allowing her to address client challenges effectively.
Achievements
Ines Muriel has demonstrated significant capabilities in her role as a Senior Customer Success Manager at Optimove. Her strong team management skills have been instrumental in leading her team and improving customer satisfaction. While specific achievements are not detailed, her educational qualifications and industry expertise suggest a commitment to excellence in customer success.