Jonathan Riftin
About Jonathan Riftin
Jonathan Riftin serves as the Director of Customer Success at Optimove, where he has worked since 2021. He has a diverse background in customer success, analytics, and management, with previous roles at companies such as Google, Bizzabo, and Taboola.
Current Role at Optimove
Jonathan Riftin serves as the Director of Customer Success at Optimove, a position he has held since 2021. He is based in Tel Aviv, Israel. In this role, he is responsible for overseeing customer success initiatives and ensuring that clients derive maximum value from Optimove's marketing automation platform.
Previous Experience in Customer Success
Before joining Optimove, Jonathan Riftin worked as the Customer Success Director at Bizzabo from 2018 to 2020 in the Greater New York City Area. He also held the position of Senior Manager, Partnerships at Taboola from 2016 to 2018, where he focused on managing strategic partnerships. His experience in customer success spans multiple industries and companies.
Education and Qualifications
Jonathan Riftin has a diverse educational background. He earned a Master of Business Administration (M.B.A.) from Tel Aviv University, where he studied Business Administration and Management from 2014 to 2016. He also holds a Bachelor of Science (BSc.) in Industrial Engineering and Management from the same institution, completed from 2008 to 2012. Additionally, he studied Biology and Music at Hadarim High School from 2000 to 2002.
Professional Background in Technology
Jonathan has extensive experience in the technology sector. He worked at Google in various roles, including Analytical Lead from 2012 to 2015 and Industry Manager for 11 months in 2015. His work involved developing optimization tools for performance advertisers, as noted on Placement-buster.com. He also participated in a closed beta program aimed at enhancing advertising strategies.
Facilitation and Leadership Training
Jonathan Riftin studied Facilitation with groups in conflict at Seeds of Peace from 2007 to 2009, achieving the title of Facilitator. He also completed a Leadership Development program at LEAD from 1999 to 2002. These experiences have contributed to his skills in managing teams and facilitating discussions in professional settings.