Keren Dicastro
About Keren Dicastro
Keren Dicastro is a Customer Success Manager at Optimove, specializing in team leadership and talent development. She has extensive experience in program management and educational leadership, having previously held roles at Hillel International and Diller Teen Fellows.
Current Role at Optimove
Keren Dicastro serves as a Customer Success Manager at Optimove, a position she has held since 2024. Based in Tel Aviv-Yafo, she focuses on enhancing customer experiences and ensuring client satisfaction. Her role involves collaborating with clients to understand their needs and providing tailored solutions that drive success. Keren's expertise in customer relations and project management supports her efforts in fostering long-term partnerships.
Previous Experience at Hillel International
Keren Dicastro worked at Hillel International in various capacities from 2010 to 2023. She began as a Program Coordinator & Educator at Diller Teen Fellows, where she contributed for four years. She then transitioned to the role of Global Learning Specialist from 2014 to 2017. Afterward, she served as the Tel Aviv Regional Manager from 2017 to 2021, and later as Director of Program Management from 2021 to 2023. Her tenure at Hillel International involved leadership and program development.
Educational Background
Keren Dicastro holds a Bachelor's degree in International Relations and Affairs from The Hebrew University of Jerusalem, which she completed from 2008 to 2011. Following this, she pursued a Master's degree in Educational Leadership and Administration at Tel Aviv University from 2011 to 2013. Her academic background provides a strong foundation for her roles in management and education.
Professional Skills and Specializations
Keren Dicastro specializes in leading teams and fostering collaboration to achieve excellence. She possesses strong interpersonal skills and a results-driven mindset, which contribute to the success of individuals and organizations. Keren is proficient in managing projects from inception to execution, ensuring alignment with strategic goals while paying attention to detail.
Community Engagement and Initiatives
Keren Dicastro actively seeks innovative ways to create positive change in society through various volunteering initiatives. She runs Graffiti & Food Tours, offering immersive experiences that celebrate art, culture, and culinary delights in urban settings. This initiative reflects her commitment to community engagement and cultural appreciation.