Miguel Cortizas Martinez
About Miguel Cortizas Martinez
Miguel Cortizas Martinez is a Senior Enterprise Account Manager at Optimove, with a diverse background in account management and team leadership across various sectors. He has lived in multiple locations, including the Balearic Islands, Berlin, and Madrid, and has experience in both remote and on-site roles.
Work at Optimove
Miguel Cortizas Martinez has been employed at Optimove as a Senior Enterprise Account Manager since 2022. In this role, he focuses on managing enterprise accounts and developing strategies to enhance customer engagement and retention. His experience in account management contributes to the company's objectives in delivering personalized marketing solutions.
Previous Experience in Account Management
Prior to joining Optimove, Miguel worked as an Enterprise Account Manager at OpenTeams from 2021 to 2022. He also held the position of Enterprise Account Executive at Aurea Software from 2017 to 2021. His background in account management spans several years and includes responsibilities such as client relationship management and project implementation.
Career Background in Retail and Customer Care
Miguel's career includes significant experience in retail and customer care. He served as a Retail Floor Manager at Inditex in London for 11 months in 2005-2006. Later, he worked at Zalando SE as a Quality Team Manager in Customer Care International from 2012 to 2015 in Berlin. These roles provided him with a strong foundation in customer service and team management.
Education and Expertise
Miguel studied at Universidad de A Coruna, where he pursued a degree in Business Management, Marketing, Accounting, Hospitality, and Languages. He achieved a qualification in Tourism Management & Business Administration from 2002 to 2005. His educational background supports his expertise in business operations and management.
Travel and Volunteer Experience
In 2012, Miguel took an 8-month sabbatical to travel and volunteer across Asia and Australia, visiting 16 countries. This experience allowed him to gain diverse cultural insights and develop a global perspective, which he applies in his professional endeavors.