Mor Overferst
About Mor Overferst
Mor Overferst is a Senior Customer Success Manager at Optimove, where he has worked since 2022. He holds a Bachelor of Laws from Tel Aviv University and has a diverse professional background in customer success, legal internships, and security inspection.
Work at Optimove
Mor Overferst has been employed at Optimove since 2022, currently holding the position of Senior Customer Success Manager. In this role, Mor focuses on enhancing customer experience and ensuring client satisfaction with Optimove's products. Prior to this position, Mor served as a Customer Success Manager at the same company from 2020 to 2022, where responsibilities included managing client relationships and driving product adoption.
Education and Expertise
Mor Overferst earned a Bachelor of Laws (LLB) degree from Tel Aviv University, completing the program from 2015 to 2019. This educational background provides a foundation in legal principles, which complements Mor's professional expertise in customer success. Mor is recognized as a tech-oriented professional, known for quick learning and effective multitasking skills.
Background
Mor Overferst has a diverse work history that includes various roles in customer support and management. Prior to joining Optimove, Mor worked at Pearl Cohen as a Legal Intern in the Intellectual Property Department for 11 months from 2019 to 2020. Other positions include Technological Security Inspector at the Israel Airport Authority and Customer Support Representative at Gett. Mor also served in the Israel Defense Forces as a Platoon Officer from 2009 to 2012.
Achievements in Customer Success
Mor Overferst has demonstrated a strong commitment to customer success and experience across both B2B and B2C sectors. This passion is evident in Mor's roles at Optimove and previous positions, where the focus has been on enhancing client relationships and ensuring satisfaction with products and services.
Personal Interests
Outside of professional commitments, Mor Overferst has a keen interest in culinary arts, particularly as a pro-home baker. This passion for food reflects a creative side and an appreciation for the culinary experience.