Sharon Mintz
About Sharon Mintz
Sharon Mintz serves as the CS Operations Manager at Optimove, where she has worked since 2023. With a background in business operations and facilities management, she has held various roles in the industry, including positions at Craft.io and Regus.
Current Role at Optimove
Sharon Mintz currently serves as the CS Operations Manager at Optimove, a position she has held since 2023. In this role, she manages communication with multiple stakeholders and oversees the operations function within the customer success team. Her responsibilities include analyzing data to identify opportunities for revenue increase and cost reduction, as well as implementing processes that enhance operational efficiency.
Previous Experience at Optimove
Sharon Mintz has an extensive history with Optimove, where she worked in various capacities. She initially served as the Facilities & Event Manager from 2017 to 2020, before transitioning to the role of CS Operations Manager from 2020 to 2022. During her tenure, she focused on enhancing operational processes and managing stakeholder communications, contributing to the overall success of the organization.
Experience at Craft.io
Before her current role, Sharon Mintz worked at Craft.io as the Business Operations Manager for a period of eight months in 2022. In this position, she was responsible for overseeing business operations and implementing strategies to improve efficiency and effectiveness within the organization.
Background in Operations Management
Sharon Mintz began her career in operations management at Regus, where she served as Operations Manager from 2014 to 2017. In this role, she was involved in managing operational functions and ensuring the smooth running of the facilities in the Herzliya Area, Israel. This experience laid the groundwork for her subsequent roles in operations at Optimove and Craft.io.
Education and Academic Background
Sharon Mintz studied at Tel Aviv University, where she earned two Bachelor's degrees in Communication and Media Studies, and General Studies, from 2011 to 2014. Her academic background has provided her with a solid foundation in communication strategies and analytical skills, which she applies in her professional roles.