Shefali Parmar

Shefali Parmar

Customer Success Associate @ Optimove

About Shefali Parmar

Shefali Parmar is a Customer Success Associate at Optimove, where she has worked since 2022 in New York. She holds a B.S. magna cum laude in Global Business, Digital Media & Technology from Fordham Gabelli School of Business and has previous internship experience in retail, product management, and marketing.

Work at Optimove

Shefali Parmar has been employed at Optimove as a Customer Success Associate since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of the company's marketing automation platform. Her position is based in New York, United States, where she collaborates with clients to optimize their marketing strategies and drive engagement.

Education and Expertise

Shefali Parmar earned a Bachelor of Science degree magna cum laude from the Fordham Gabelli School of Business. Her academic focus included Global Business, Digital Media, and Technology. This educational background provides her with a strong foundation in business principles and digital marketing strategies, equipping her for her roles in customer success and marketing.

Background

Prior to her current position, Shefali Parmar gained diverse experience through various internships. She worked as a Retail and Merchandising Intern at The Museum of Modern Art in 2019, where she contributed for three months. In 2021, she served as a Product Management Intern at Global Industrial for two months. Additionally, she held roles as a Marketing Intern and Marketing Associate at the Greater Flushing Chamber of Commerce in 2020, each for two months.

Internship Experience

Shefali Parmar's internship experience includes significant roles that have contributed to her professional development. At The Museum of Modern Art, she focused on retail and merchandising for three months. Her role at Global Industrial involved product management tasks for two months. At the Greater Flushing Chamber of Commerce, she initially worked as a Marketing Intern and subsequently as a Marketing Associate, both positions lasting two months each. These experiences have provided her with practical skills in marketing and product management.

People similar to Shefali Parmar