Walter Munn, MBA
About Walter Munn, MBA
Walter Munn, MBA, is the Director of Solution Engineering at Optimove, where he leads a cross-functional program in collaboration with Product Management. He has extensive experience in marketing and customer experience, having previously worked at notable organizations such as Salesforce and The Walt Disney Company.
Current Role at Optimove
Walter Munn serves as the Director of Solution Engineering at Optimove, a position he has held since 2022. In this role, he leads the cross-functional Pillar Owner Program, which collaborates with Product Management for roadmap development and analyst product reviews. His responsibilities include working closely with Product Marketing to create and deliver content and competitive intelligence.
Previous Experience at Orlando Magic
Walter Munn worked at Orlando Magic as the Premium Guest Experience Team Lead for one year, from 2012 to 2013. His role focused on enhancing the experience of premium guests during events, contributing to the overall customer satisfaction and engagement strategies of the organization.
Professional Background at Salesforce
Prior to joining Optimove, Walter Munn spent nine years at Salesforce as a Principal Solution Engineer in Marketing Cloud, from 2013 to 2022. In this capacity, he developed expertise in CRM and marketing solutions, contributing to various projects that enhanced customer engagement and marketing effectiveness.
Educational Qualifications
Walter Munn holds an MBA in Marketing from Florida State University, where he studied from 2011 to 2013. He also earned a Bachelor of Science degree with a dual major from The University of Georgia. His educational background provides a strong foundation for his expertise in marketing and customer experience.
Mentorship and Community Involvement
Walter Munn is actively involved in mentoring and coaching within the pre-sales domain. He emphasizes the importance of giving back and supporting others, reflecting on the guidance he received from his past leaders and colleagues. He has been a member of PreSales Collective since 2020.