Abdul Ali
About Abdul Ali
Abdul Ali is a System Engineer currently employed at Option Care Health since 2021. He has extensive experience in desktop support and technical roles, having worked at Belcan and TEKsystems in various capacities over several years.
Work at Option Care Health
Abdul Ali has been employed at Option Care Health as a System Engineer since 2021. In this role, he is responsible for managing and supporting the organization's IT systems and infrastructure. His experience in technical support and system management contributes to the efficiency and effectiveness of the company's operations.
Previous Experience in IT Support
Prior to his current position, Abdul Ali held various roles in IT support. He worked at Belcan as a Desktop Support Technician from 2017 to 2018, and as a Service Desk Technician from 2015 to 2017. He also served as a Computer Refresh Technician for 10 months in 2018. His experience at Belcan provided him with a solid foundation in desktop support and service management.
Career at TEKsystems
Abdul Ali worked at TEKsystems as a Senior Desktop Support Technician from 2018 to 2021. During this time, he provided advanced technical support and troubleshooting services to clients in the Greater Chicago Area. His role involved managing complex IT issues and ensuring high levels of customer satisfaction.
Education and Expertise
Abdul Ali graduated from DeVry University with a Bachelor's degree in Network Communication Management, specializing in Computer Systems Networking and Telecommunications, from 2012 to 2016. He also achieved a High School Diploma from Maine East High School, where he studied from 2007 to 2011. His educational background supports his technical expertise in IT systems and networking.
Technical Skills and Certifications
Throughout his career, Abdul Ali has developed a range of technical skills relevant to IT support and system engineering. His experience includes desktop support, service desk operations, and system management. He is proficient in troubleshooting hardware and software issues, and his roles have required strong problem-solving abilities and customer service skills.