Arturo Escobedo, MBA
About Arturo Escobedo, MBA
Arturo Escobedo, MBA, serves as the Lead Collections Specialist at Option Care in Vernon Hills, IL, where he has worked since 2017. He holds a Bachelor of Applied Science and a Master of Business Administration, and has a diverse background in collections, management, and facility supervision.
Work at Option Care Health
Arturo Escobedo has served as the Lead Collections Specialist at Option Care since 2017. In this role, he is responsible for overseeing collections processes and managing a team of Collections Specialists. He handles complex issues and complaints that are escalated by his team, ensuring that all matters are addressed effectively. Additionally, he participates in special projects beyond his regular duties, contributing to the overall efficiency of the collections department. His role also includes training new employees, providing them with the necessary skills and knowledge to succeed in their positions.
Education and Expertise
Arturo Escobedo holds a Master of Business Administration (M.B.A.) from Robert Morris University - Illinois, where he studied from 2014 to 2017. He also earned a Bachelor's degree in Accounting and Business/Management from the same institution, completing his studies from 2011 to 2014. Prior to his college education, he attended Wheeling High School, graduating in 2011. His educational background equips him with a strong foundation in business principles and management practices, which he applies in his current role.
Background
Before becoming the Lead Collections Specialist at Option Care, Arturo Escobedo worked as a Collections Specialist at the same company from 2015 to 2017. His career also includes experience as a Facility Supervisor (Graduate Assistant) at Robert Morris University from 2014 to 2017 and as a Manager at Papa John's from 2011 to 2014. Additionally, he worked as a Relay Driver at Zengeler Cleaners for one year. This diverse work history has provided him with valuable skills in management, customer service, and collections.
Professional Responsibilities
In his capacity as Lead Collections Specialist, Arturo Escobedo acts as a resource for his colleagues, offering guidance and support as needed. He is responsible for training new hires, ensuring they are well-prepared for their roles within the collections team. His involvement in handling escalated complaints demonstrates his capability in managing complex situations, contributing to a more effective collections process. His participation in special projects further showcases his commitment to improving departmental operations.