Christina Cooper
About Christina Cooper
Christina Cooper is the Director of Operations at Option Care Health, with extensive experience in patient onboarding and intake management. She has worked in various roles within the healthcare sector since 2002 and has a background in banking and administrative support.
Current Role at Option Care Health
Christina Cooper serves as the Director of Operations at Option Care Health since 2021. In this role, she oversees operational processes and ensures efficient service delivery within the organization. Her position is based in Spokane Valley, Washington, where she applies her extensive experience in healthcare operations to enhance patient care and streamline workflows.
Previous Experience at Option Care Health
Prior to her current role, Christina Cooper held several positions at Option Care Health. She worked as the National Intake Director from 2018 to 2020, where she managed intake processes across the organization. Before that, she served as the Area Manager for Patient Onboarding from 2020 to 2021 and as Intake Manager from 2002 to 2018, accumulating significant experience in patient intake and onboarding across various locations, including Boise, Salt Lake City, and Spokane.
Early Career at US Bancorp
Christina Cooper began her career as a Bank Teller at US Bancorp from 1998 to 2001. During her three years in this role, she developed foundational skills in customer service and financial transactions, which contributed to her professional development in subsequent healthcare roles.
Educational Background
Christina Cooper completed her high school education at Almira Coulee Hartline High School, where she achieved her diploma from 1991 to 1995. This educational background laid the groundwork for her future career in both banking and healthcare operations.
Healthcare Operations Expertise
Christina Cooper has extensive experience in healthcare operations, particularly in billing for Medicare, Medicaid, Home Infusion, and Home Health services. She actively participates in marketing calls to educate referral sources about insurance coverage and the intake process, demonstrating her commitment to improving operational efficiency and patient access to care.