David N.
About David N.
David N. is an Information Technology Analyst with extensive experience in the IT field, currently working at Option Care Health and BioScrip in Eden Prairie, MN. He has a background in systems administration, automation, and customer service, along with a personal interest in technology and outdoor activities.
Work at Option Care Health
David N. has been employed as an Information Technology Analyst at Option Care Health since 2019. In this role, he administers and develops the ServiceNow system, ensuring efficient operations within the organization. He monitors the SMA Solutions OpCon scheduler to maintain smooth operations and is responsible for setting up and testing new jobs in OpCon. His experience in this position contributes to the overall effectiveness of IT services at Option Care Health.
Experience at BioScrip
David N. has a long tenure at BioScrip, where he currently serves as a Senior Production Processing Analyst since 2007. His experience spans 17 years, during which he has developed a deep understanding of production processes. Prior to his current role, he worked as a Help Desk Contractor from 2005 to 2007, gaining valuable skills in technical support and customer service.
Technical Skills and Expertise
David N. possesses experience with IBM iSeries and AIX systems, along with expertise in the IBM HMC. He is currently learning MSSQL queries and has the ability to join tables together. Additionally, he develops scripts using Powershell to automate daily tasks, enhancing operational efficiency. His technical skills are complemented by his interest in programming languages such as Python, C#, and AutoIt, where he is a novice.
Background and Early Career
David N. began his career in customer service, working as a Sales Associate at RadioShack from 1998 to 2002. He then transitioned to Target, where he was part of the Plan-o-gram team from 2002 to 2004. Following that, he worked at ShopNBC as a Customer Service Representative for eight months in 2004-2005. These early roles provided him with foundational skills in customer interaction and service.
Personal Interests
In his leisure time, David N. enjoys reading Sci-Fi and Fantasy books. He also engages in outdoor activities such as canoeing and fishing on local lakes. Additionally, he experiments with virtual machines on an ESXi server, reflecting his interest in technology and personal development.