Ericka Collins
About Ericka Collins
Ericka Collins serves as the Patient Registration Supervisor at Option Care Health, where she has worked since 2017. She manages claims processes and plays a crucial role in team training and policy implementation.
Work at Option Care Health
Ericka Collins has been employed at Option Care Health since 2017, where she currently serves as Patient Registration Supervisor. In this role, she has been responsible for overseeing the activities necessary to ensure clean claims and manage denial processes. She has also worked as an Enteral Patient Coordinator and Patient Registration Coordinator during her tenure. Collins plays a critical role in implementing new policies and procedures within her team and is actively involved in the hiring and training of new employees for the patient registration department.
Education and Expertise
Ericka Collins studied at Ivy Tech Community College, where she earned an Associate of Arts and Sciences (AAS) in Medical Insurance Coding Specialist/Coder from 2019 to 2020. Additionally, she obtained an Associate's degree in Health Services/Allied Health/Health Sciences, General, from 2013 to 2016. Her educational background provides her with a solid foundation in health services and medical coding, which supports her current role in patient registration.
Background
Before joining Option Care Health, Ericka Collins worked as a Direct-Care Pharmacy Technician at St. Vincent Heart Center of Indiana from 2015 to 2017. She also gained experience as an Administrative Assistant Intern at Eli Lilly and Company from 2009 to 2010. Earlier in her career, she worked as a Guest Service Associate at Target from 2013 to 2015. This diverse work history contributes to her skills in patient registration and healthcare administration.
Achievements
In her current role, Ericka Collins acts as the primary point of contact for troubleshooting issues within the CMC Patient Registration team. She ensures that team members consistently obtain the required paperwork and secure payment during the patient registration process. Her involvement in these critical functions highlights her leadership and organizational skills within the healthcare setting.