Evan Hichew
About Evan Hichew
Evan Hichew is a Manager of the IT Service Desk at Option Care Health, where he has worked since 2021. He has a diverse background in technical support and management, with previous roles at Wireless Partners, Single Path, and Solectron Global Services.
Current Role at Option Care Health
Evan Hichew serves as the Manager of the IT Service Desk at Option Care Health. He has held this position since 2021. In this role, he oversees the IT support operations, ensuring efficient service delivery and support for users across the organization. His responsibilities include managing a team of IT professionals and implementing strategies to enhance service desk performance.
Previous Experience in IT Support
Prior to his current role, Evan Hichew worked at Option Care Health as the Lead IT Service Desk Analyst from 2018 to 2021. His experience also includes a position as a Technical Support Specialist at Single Path from 2016 to 2018. Earlier in his career, he was a Technical Support Engineer at DMI (Digital Management, LLC) from 2014 to 2016. These roles provided him with extensive experience in technical support and service management.
Management Experience in Retail
Evan Hichew was the Mobility Store Manager at Wireless Partners from 2011 to 2014 in the Greater Chicago Area. In this position, he managed store operations, focusing on customer service and sales performance. His management experience in retail complements his technical background, providing him with a diverse skill set.
Background in Technical Management
Evan Hichew worked as a Technical District Manager at Solectron Global Services from 2006 to 2011 in the Kansas City, Missouri Area. This role involved overseeing technical operations and ensuring service quality across multiple locations. His background in technical management has contributed to his expertise in IT service delivery.
Educational Qualifications
Evan Hichew studied at the University of Wisconsin-Whitewater, where he earned a Bachelor of Applied Science (B.A.Sc.) degree in Public Relations/Image Management. His educational background provides a foundation for his communication and management skills in the IT field.