Heather Farris
About Heather Farris
Heather Farris serves as the Lead Patient Registration Specialist at Option Care Health in Shreveport, Louisiana, where she has worked since 2017. With a background in healthcare and extensive experience in patient registration and customer service, she has held various roles in the healthcare sector since 2006.
Work at Option Care Health
Heather Farris has been employed at Option Care Health as the Lead Patient Registration Specialist since 2017. In this role, she is responsible for overseeing patient registration processes, ensuring efficiency and accuracy in handling patient information. Her tenure at Option Care Health spans seven years, during which she has developed expertise in managing patient interactions and streamlining administrative workflows.
Current Role at BioScrip, Inc.
In addition to her role at Option Care Health, Heather Farris has worked at BioScrip, Inc. as an Intake Coordinator since 2016. Over the course of eight years, she has gained significant experience in coordinating patient intake processes, contributing to the overall efficiency of healthcare service delivery in Shreveport, Louisiana.
Previous Experience in Healthcare
Heather Farris has a solid background in healthcare, having previously worked as a Pharmacy Technician at both Willis-Knighton Health System and CVS/pharmacy. Her experience spans from 2014 to 2017, during which she developed skills in medication management and patient support. This foundation in pharmacy operations complements her current roles in patient registration and intake coordination.
Education and Expertise
Heather Farris studied at Bossier Parish Community College, focusing on Health Services, Allied Health, and Health Sciences. She completed her studies in 2014, earning certification as a pharmacy technician. This educational background supports her professional expertise in healthcare and allied health sciences, enhancing her ability to serve patients effectively.
Background in Customer Service
Heather Farris has extensive experience in customer service, having worked in various roles prior to her healthcare career. Her positions included cashier and server roles at establishments such as Chick-fil-A and Golden Corral. This experience has equipped her with strong skills in customer satisfaction and service, which are essential in her current healthcare roles.