Huma Khan
About Huma Khan
Huma Khan is a medical biller and collector currently employed at Option Care Health since 2019 and at Kaiser Permanente as a Grievance Case Manager since 2022. She has a background in customer service and medical billing, with educational qualifications in health information technology and business automation.
Work at Option Care Health
Huma Khan has been employed at Option Care Health since 2019, serving as a Medical Biller and Collector. In this role, she is responsible for managing billing processes and ensuring accurate collection of payments. Her tenure at Option Care Health spans five years, during which she has contributed to the efficiency of the revenue cycle.
Current Role at Kaiser Permanente
Since 2022, Huma Khan has worked as a Grievance Case Manager at Kaiser Permanente. In this position, she addresses and resolves patient grievances, ensuring compliance with healthcare regulations and enhancing patient satisfaction. Her experience in this role has further developed her skills in patient relations and case management.
Previous Experience in Medical Billing and Customer Service
Prior to her current roles, Huma Khan worked at Pacific Medical Management from 2017 to 2019 as a Medical Billing and Coding specialist. She also has a decade of experience as a Customer Service Representative at Bank of America, where she worked from 1990 to 2000. Additionally, she completed a three-month internship at Casa Colina in 2017, gaining practical experience in the healthcare field.
Education and Expertise
Huma Khan has a diverse educational background. She studied Computer and Information Sciences at Elite Info-Tech from 2020 to 2022, focusing on Health Information Technology, specifically Revenue Cycle Coding and Reimbursement. She also earned an Associate of Science degree from the University of Arizona from 1985 to 1987. Furthermore, she studied Medical Billing Coding at Santa Monica College from 2015 to 2017, enhancing her expertise in the medical billing field.