Jessica Thor
About Jessica Thor
Jessica Thor is a Cash Application Specialist at Option Care Health, where she has worked since 2021. She has extensive experience in revenue cycle management and has held various roles in the healthcare sector, including Collections Team Lead and Patient Service Representative.
Work at Option Care Health
Jessica Thor has held multiple roles at Option Care Health since 2017. She currently serves as a Cash Application Specialist, a position she has held since 2021. Prior to this, she was the Collections Team Lead for seven years, starting in 2017. During her tenure, she also worked as the Lead Collections Specialist from 2017 to 2021. Her experience at Option Care Health has focused on revenue cycle management, particularly in the context of home infusion therapy.
Education and Expertise
Jessica Thor attended Grantsburg High School from 1999 to 2002, completing her education there. Her professional expertise includes roles in revenue cycle management and patient service representation. She has developed skills in cash application processes and collections management, contributing to her effectiveness in her current and previous positions.
Background
Before joining Option Care Health, Jessica Thor worked at Mercy Health as a Patient Service Representative for six months in 2016. She also gained experience at Harbin Clinic in Cartersville, GA, where she held a similar role for one year from 2015 to 2016. Additionally, she has worked directly for United Healthcare, enhancing her understanding of the healthcare insurance landscape.
Achievements
Throughout her career, Jessica Thor has prioritized patient experience, striving to make interactions as stress-free as possible. Her roles have involved significant responsibilities in managing collections and cash applications, contributing to the financial health of the organizations she has worked for. Her involvement in revenue cycle management has positioned her as a knowledgeable professional in the field.