Joanne Hicks
About Joanne Hicks
Joanne Hicks is a Business System Analyst at Option Care Health, where she has worked since 2021. She has over a decade of experience in various roles within the healthcare and retail sectors, including positions at BioScrip, Inc. and The TJX Companies, Inc.
Work at Option Care Health
Joanne Hicks has held multiple roles at Option Care Health. She began her tenure as a Lead Reimbursement Specialist from 2010 to 2017, where she managed reimbursement processes. After a year as a Project Liaison from 2017 to 2018, she transitioned to the role of Process Liaison until 2021. In 2021, she became a Business System Analyst, a position she continues to hold. Her experience at Option Care Health spans over a decade, showcasing her expertise in reimbursement and business systems.
Previous Experience at BioScrip, Inc.
Prior to her roles at Option Care Health, Joanne Hicks worked at BioScrip, Inc. as a Reimbursement Specialist for New England Home Therapies from 2008 to 2010. In this position, she focused on reimbursement processes specific to home therapies, contributing to the operational efficiency of the organization during her two-year tenure.
Early Career at The TJX Companies, Inc.
Joanne Hicks began her career at The TJX Companies, Inc. as a Merchandise Assistant from 2000 to 2004. During her four years in this role, she supported various merchandising functions, gaining foundational experience in retail operations that would benefit her future roles in healthcare and reimbursement.
Education and Expertise
While specific educational details are not provided, Joanne Hicks has developed significant expertise in business systems and reimbursement processes through her extensive work experience. Her roles have required a strong understanding of healthcare operations, project management, and system analysis, which she applies in her current position as a Business System Analyst.