Justyne Marin
About Justyne Marin
Justyne Marin is a Collections Specialist at Option Care Health, where she has worked since 2019. She has a background in customer service and billing procedures, with previous roles at various organizations including La Sierra University and Alta Resources.
Work at Option Care Health
Justyne Marin has been employed at Option Care Health as a Collections Specialist since 2019. In this role, she focuses on managing collections processes and ensuring efficient billing practices. Her position is based in Corona, California, where she has accumulated five years of experience in the healthcare industry. Justyne's work involves navigating complex claim and billing procedures, which are essential for the financial operations of the organization.
Previous Experience in Customer Service and Collections
Prior to her current role, Justyne Marin held various positions that contributed to her expertise in customer service and collections. She worked as a Customer Advocate at Alta Resources from 2014 to 2016, followed by a role as a Quality Assurance Representative at the same company until 2019. Justyne also served as a Command Center Representative at Kupplin Worldwide LLC for one month in 2015 and worked as a Cashier at Lee's Sandwiches from 2014 to 2015. These experiences have equipped her with a solid foundation in customer relations and operational efficiency.
Education and Expertise
Justyne Marin studied at La Sierra University, where she earned a degree in English Language and Literature from 2010 to 2013. Her educational background has contributed to her strong communication skills, which are vital in her current role. Justyne has developed a strong expertise in claim and billing related procedures within the insurance and medical fields, enabling her to effectively manage complex information and enhance customer interactions.
Background in Cataloging and Administrative Support
Justyne Marin began her career as a Cataloging Assistant at La Sierra University, where she worked from 2010 to 2013. This role involved organizing and managing library resources, which helped her develop attention to detail and organizational skills. Her early experience in an academic environment laid the groundwork for her subsequent roles in customer service and collections.
Professional Skills and Attributes
Justyne Marin possesses a unique ability to simplify complex information into understandable formats, which enhances customer communication. Her career is driven by a compassion for others, motivating her to continually develop her skills within the insurance and medical sectors. This combination of empathy and expertise allows her to effectively address customer needs and improve service delivery.