Kayla Patton
About Kayla Patton
Kayla Patton is a Patient Benefits Specialist at Option Care Health, where she has worked since 2020. She has extensive experience in healthcare, including previous roles at SuperCare Health and expertise in HIPAA compliance and Healthcare Information Technology.
Work at Option Care Health
Kayla Patton has been employed at Option Care Health since 2020, serving as a Patient Benefits Specialist. In this role, she focuses on facilitating patient access to healthcare services and ensuring that patients understand their benefits. Her responsibilities include verifying insurance coverage and assisting patients in navigating the complexities of their healthcare plans.
Previous Experience at SuperCare Health
Prior to her current position, Kayla Patton worked at SuperCare Health for a total of six years. She began as a Customer Care Specialist from 2013 to 2016, where she developed her skills in customer service within the healthcare sector. She then advanced to the role of Customer Care Team Lead from 2016 to 2019, overseeing a team and enhancing operational efficiency.
Education and Expertise
Kayla Patton studied at Everest College-City of Industry, where she earned a Diploma in Medical Insurance Specialist/Medical Biller from 2012 to 2013. Her education has equipped her with a solid foundation in medical billing and insurance processes. Additionally, she possesses expertise in U.S. Health Insurance Portability and Accountability Act (HIPAA) compliance and has skills in Healthcare Information Technology (HIT).
Background in Team Building
Kayla Patton has a strong background in team building within the healthcare industry. Her experience as a Customer Care Team Lead at SuperCare Health involved managing a team and fostering collaboration among team members. This experience has contributed to her ability to work effectively in team-oriented environments.