Lorna Donofrio
About Lorna Donofrio
Lorna Donofrio is a Collections Specialist at Option Care Health with a strong background in medical billing and coding. She has expertise in HIPAA compliance and effective communication, which supports her role in managing accounts receivable in the healthcare sector.
Work at Option Care Health
Lorna Donofrio has been employed as a Collections Specialist at Option Care Health since 2020. In this role, she is responsible for managing accounts receivable and ensuring timely collections within the healthcare sector. Her position requires a comprehensive understanding of medical billing processes and effective communication with patients and insurance companies. She operates from Cromwell, Connecticut, contributing to the financial operations of the organization.
Education and Expertise
Lorna Donofrio studied at Goodwin College, where she focused on billing and coding, earning a certificate from 2016 to 2018. Prior to this, she attended Tunxis Community College, where she achieved an Associate's degree in Business Administration from 1983 to 1989. Her educational background provides her with a solid foundation in both healthcare billing practices and business principles, enhancing her effectiveness in her current role.
Background
Lorna Donofrio has a strong background in medical billing and coding, which is essential for her work as a Collections Specialist. Her expertise includes proficiency in phone etiquette, allowing her to communicate effectively with patients and insurance companies. Additionally, she has developed skills in data entry, which contribute to the accurate processing of financial transactions in the healthcare industry.
HIPAA Compliance and Medical Terminology
Lorna Donofrio possesses expertise in U.S. Health Insurance Portability and Accountability Act (HIPAA) compliance, which is critical for maintaining patient data privacy and security. Her knowledge of medical terminology further supports her ability to manage accounts receivable efficiently, ensuring that she can navigate the complexities of the healthcare billing process.