Madelyn Ragland
About Madelyn Ragland
Madelyn Ragland is a Manager of Revenue Cycle at Option Care in Machesney Park, Illinois, where she has worked since 2016. She has extensive experience in healthcare management, having previously held roles at Apria Healthcare and Walgreens, and has contributed to process improvements and training programs in revenue cycle management.
Work at Option Care Health
Madelyn Ragland has served as the Manager of Revenue Cycle at Option Care since 2016. In this role, she oversees the revenue cycle operations, ensuring efficient billing processes and compliance with industry standards. Her responsibilities include managing the revenue cycle team and implementing strategies to optimize financial performance. Under her leadership, the department has focused on enhancing operational efficiency and reducing errors in billing.
Previous Experience at Apria Healthcare
Before joining Option Care, Madelyn Ragland worked at Apria Healthcare as a Customer Service Manager from 1999 to 2004. During her five years in this position, she developed skills in customer service and operational management, which contributed to her later success in revenue cycle management.
Experience at Walgreens
Madelyn Ragland worked at Walgreens as a Patient Service Representative from 2004 to 2015. Over her eleven-year tenure, she gained extensive experience in patient interaction and service delivery, which provided a strong foundation for her subsequent roles in healthcare management.
Process Improvements in Revenue Cycle Management
In her current role at Option Care, Madelyn Ragland has implemented process improvements in revenue cycle management. These enhancements have focused on increasing efficiency and reducing billing errors, contributing to the overall effectiveness of the revenue cycle operations.
Training Programs Development
Madelyn Ragland has developed training programs for new hires in the revenue cycle department at Option Care. These programs are designed to ensure compliance with industry standards and equip new employees with the necessary skills to succeed in their roles.