Nicole R.
About Nicole R.
Nicole R. is a Network Collections Specialist at Option Care Health in Brecksville, Ohio, where she has worked since 2017. She holds a Bachelor of Arts in Psychology from Cleveland State University and has over 10 years of experience in healthcare, finance, and collections.
Work at Option Care Health
Nicole R. has been employed at Option Care Health as a Network Collections Specialist since 2017. In this role, she is responsible for managing collections within the network, utilizing her extensive experience in healthcare finance. Her tenure at Option Care Health spans over seven years, during which she has developed a deep understanding of the company's operational processes and client needs.
Education and Expertise
Nicole R. holds a Bachelor of Arts in Psychology from Cleveland State University, where she studied from 1999 to 2002. Additionally, she earned an Associate of Arts in Psychology from Columbus State, completing her studies from 1996 to 1999. Her educational background supports her strong analytical, organizational, and problem-solving skills, which are essential in her professional roles.
Background in Healthcare and Finance
Nicole R. has over 10 years of experience in service and support roles within healthcare and finance. Prior to her current position, she worked at Cleveland Clinic in various capacities, including PAS Registration Denial Specialist and PAS Financial Counselor. Her career at Cleveland Clinic spanned from 2000 to 2016, providing her with a solid foundation in patient financial advocacy and healthcare operations.
Previous Employment History
Before her extensive career at Cleveland Clinic, Nicole R. worked as a Data Entry Operator II at the Ohio Department of Job and Family Services from 1996 to 1998. She also served as a Patient Financial Advocate at Cleveland Clinic for 17 years, from 2000 to 2017. This diverse employment history has equipped her with valuable skills in data management and patient financial services.