Ryan Hetherington
About Ryan Hetherington
Ryan Hetherington is a Collections Specialist with a background in healthcare administration. He has worked at Option Care since 2019 and previously contributed to nThrive and Carroll University, where he initiated an ENT Billing pilot program and developed the 'AR Scoreboard' for collections efficiency.
Work at Option Care Health
Ryan Hetherington has been employed as a Collections Specialist at Option Care Health since 2019. In this role, he is based in Vernon Hills, IL, and is responsible for managing collections processes. His duties include creating daily denials reports, which involve analyzing data received from corporate to identify trends and issues. This position allows him to apply his expertise in healthcare administration and collections to improve the financial performance of the organization.
Previous Experience at nThrive
Before joining Option Care Health, Ryan Hetherington worked at nThrive as a Patient Access Representative for six months in McHenry, IL, from 2018 to 2019. In this role, he was involved in patient access operations, contributing to the efficiency of healthcare services. His experience at nThrive provided him with valuable insights into patient management and the healthcare revenue cycle.
Education and Expertise
Ryan Hetherington earned his Bachelor's Degree in Healthcare Administration from Carroll University, where he studied from 2014 to 2018. He is currently pursuing a Master of Business Administration (MBA) in Healthcare Administration at Benedictine University, which he began in 2020. His educational background equips him with a strong foundation in healthcare systems, financial management, and operational efficiency.
Achievements in Healthcare Billing
During his career, Ryan Hetherington initiated an ENT Billing pilot program aimed at reducing Medicare denials, focusing on both quantity and monetary value. Additionally, he developed the 'AR Scoreboard,' a tool designed to track and enhance the efficiency of collections within 30 days of a payable action on a claim. These initiatives demonstrate his commitment to improving billing processes and financial outcomes in healthcare.
Role at Carroll University
While studying at Carroll University, Ryan Hetherington worked as an Athletic Training Student Worker from 2014 to 2018 in Waukesha, WI. This role allowed him to gain practical experience in a healthcare-related environment, contributing to his understanding of patient care and athletic health management.