Sally Hawkins
About Sally Hawkins
Sally Hawkins serves as the Supervisor of Revenue Cycle Management at Option Care Health, where she has worked since 2015. She leads accounts receivable meetings and manages payer appeals, ensuring accuracy in financial processes.
Work at Option Care Health
Sally Hawkins has been employed at Option Care Health since 2015, serving as Supervisor of Revenue Cycle Management. In this role, she leads monthly accounts receivable meetings, focusing on timely and accurate actions taken by reimbursement staff to resolve outstanding balances and credits. She also completes second-level reviews and appeals to payers, ensuring compliance with company policies. Her responsibilities include acting as a liaison between third-party payers and the intake and reimbursement departments to address discrepancies.
Previous Experience at Option Care Health
Before her current role, Sally Hawkins worked at Option Care Health as a Reimbursement Specialist from 2013 to 2015. In this position, she was responsible for reviewing and processing write-offs, pickups, and refund requests, ensuring accuracy in line with established policies and procedures. Her experience in this role laid the foundation for her advancement to Supervisor in the Revenue Cycle Management department.
Responsibilities in Revenue Cycle Management
In her capacity as Supervisor of Revenue Cycle Management, Sally Hawkins oversees critical functions related to accounts receivable. She ensures that reimbursement staff are effectively addressing outstanding balances and credits. Additionally, she assists in generating monthly close reports, which are communicated to accounting, the area reimbursement director, and the general manager. This role requires a thorough understanding of financial processes and adherence to company policies.
Role in Discrepancy Resolution
Sally Hawkins plays a key role in resolving discrepancies between third-party payers and the intake and reimbursement teams. By acting as a liaison, she facilitates communication and ensures that issues are addressed promptly. Her involvement in this process is crucial for maintaining accurate financial records and ensuring compliance with reimbursement policies.